Subprocessors and Services That Handle Your Data
Last Updated: November 18, 2025
OwnerLens uses carefully selected third-party service providers (subprocessors) to deliver our Services. These providers help us with infrastructure, AI processing, payments, and analytics. We ensure all providers meet our security and privacy standards.
Database & Backend Infrastructure
What they do: Hosts our database, authentication system, and backend APIs
Data processed: All user data, property data, documents, and account information
Location: United States (AWS us-east-1)
Security: SOC 2 Type II certified, GDPR compliant
Website: supabase.com
Web Hosting & CDN
What they do: Hosts our website and web application
Data processed: Web traffic, user sessions, browser metadata
Location: Global CDN with primary servers in United States
Security: SOC 2 Type II certified, GDPR compliant
Website: vercel.com
AI Models & Document Parsing
What they do: Powers our AI document parsing (OCR, NLP) and AI Copilot features
Data processed: Uploaded documents (leases, statements), user queries to AI Copilot
Location: United States
Security: SOC 2 Type II certified, enterprise-grade encryption
Data retention: OpenAI does not store API data beyond 30 days (per their API policy)
Website: openai.com
Payment Processing & Billing
What they do: Processes credit card payments and manages subscriptions
Data processed: Payment card details, billing address, transaction history
Location: United States (global operations)
Security: PCI-DSS Level 1 certified (highest security standard for payment processors)
Note: OwnerLens never stores credit card details—all payment data is handled directly by Stripe
Website: stripe.com
Bank Account Connections (Coming Soon)
What they do: Securely connects your bank accounts to OwnerLens for transaction sync
Data processed: Bank account balances, transactions, account details
Location: United States
Security: SOC 2 Type II certified, bank-level encryption
Status: Planned for public launch (March 2026)
Website: plaid.com
Usage Analytics
What they do: Tracks how users interact with OwnerLens to improve user experience
Data processed: Page views, clicks, session duration, browser type, general location (city-level)
Location: United States (global operations)
Privacy: IP addresses are anonymized, you can opt-out via cookie settings
Website: analytics.google.com
We may add, remove, or replace subprocessors as our Services evolve. We will update this page when changes occur and notify users via email for material changes affecting data processing.
Last updated: November 18, 2025
If you have questions about how our subprocessors handle your data, contact us:
Email: privacy@ownerlens.com
Privacy Policy: ownerlens.com/privacy